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5 Things To Do Before the Season Ends

As I write this, the offseason is barreling towards us like a train about to derail. Not that I don’t love the offseason…mind you, it’s become the most productive time of the year for me.

In fact, last year’s offseason brought about a lot of changes for me in my business and in our personal life. I was able to do my annual Charlotte and PRI trips, along with adding the Florida RPM workshops and outlining the marketing and PR plan for the Dirt Classic months in advance. Personally, we also took a huge leap when Carl left the job he’d held for over 10 years at his family company to pursue racing as a more full-time profession. I talk more about how that came about in another blog on positioning yourself for opportunities

Kristin Swartzlander - Racing Offseason

Offseason? Please. As in ‘please, no’.

This year, the offseason looks similarly up-leveled. I have speaking engagements at the Las Vegas, Indy and Florida RPM workshops, along with the Western Auto Racing Promoters Association workshops in Portland, in addition to our annual PRI and Charlotte trips. And that doesn’t include the racing opportunities that have come our way in Carl’s career. 

While the offseason is fun, busy and relaxing all at the same time, I have to admit that life is just not the same without racing. And it doesn’t offer you the same type of opportunities to promote yourself, whether you have a race car or a race track, as racing season does.

With a little bit of preparation, though, before the season ends, you can set yourself up for promoting success in the offseason, when there are no race cars on the track and fans in the stands.

Here are five things you can do in 30 minutes or less to give yourself the materials you’ll need to stay in contact with fans, pitch sponsors, make some money and build loyalty while you still have the opportunity:

  1. Multimedia. This is the biggest mistake that I see tracks and racers make, and I’m not immune to this either, by the way. While you’re still racing, you need to collect as many photos and videos as you possibly can. You can always photograph property, but now’s your only chance to photograph race cars on the track and in the pits, and real life people on race day. Whether it’s for sponsorship proposals or backgrounds for season ticket promos, it’s critical to get photos of fans in the stands, fans in line (hopefully) happily waiting for their cotton candy or novelties, fans wearing your team or track apparel, fans lining up at the gates, fans surrounding your car, and, did I mention, FANS. Happy fans. You can also grab photos of your crew in action, your hauler parked in the pits (or your pits full of haulers), your driver signing autographs and your marketing activations in action. Don’t have time to do this yourself? Set your wife, sister, crew member, intern, dad or whomever loose with an iPhone. Having photos, even if they’re only decent, is better than having none.
  2. Testimonials. Those living, breathing people I mentioned earlier? Now’s the time to ask them for a testimonial about your race track or team. Even better if they’ll let you use their name, photograph or even be videoed giving you their feedback. How powerful would it be to be able to drip out testimonials on social media from teams who rave about your track surface, fans who get high fives when they wear your apparel, marketing partners who made sales because of your property throughout the offseason? Testimonials are one of the most powerful marketing tools we have, and I rarely see them used in racing. Be the exception.
  3. Gather contact info. While you’re out and about taking photos and asking people for their favorite thing about your race track or team, why not ask if they want to join your email list to be the first to know about season ticket specials, exclusive video content or some other promo I know you geniuses will come up with? Don’t stop there, though. Make sure you have contact info for anyone you might need to reach during the offseason professionally, like the track promoter, the teams, marketing partners, etc.
  4. Say thank you. Individually, to all those people you just harassed engaged with and publicly. Thank the fans for an amazing season. Give a nod to the teams at the drivers meeting or, better yet, individually in the pits. Boost your partners messaging up one more time in person.  online and off. No one ever just showed up at a race track. Every single person made a choice and no matter what end of that you’re on, they, and you, deserve some appreciation. If you think that won’t build some loyalty going into the offseason, think again.
  5. Sell out. I’m not saying you need to give everything away, but now’s the time to get rid of this season’s apparel, food, unused box seats, and whatever else you’re offering. Put it on sale and watch the magic happen. You’ll make your customers happy, and you get to put that cash in your pocket to tide you over through the offseason. Win-win.

As racing comes to a close, it’s easy to forget what we’ll need and want to have in January or February when you want to promote your content, or in two weeks when you’re ready to pitch sponsors. Spend a few minutes putting your best foot forward and gathering what you need before you’re not able to, and reap the rewards in the offseason.

xo.

Kristin

P.S. Ready to take your program to the next level in 2016? Start now. Kick off your efforts on the right foot, instead of waiting until it’s too late, with some extra consulting or coaching time, or join our hopping free sponsorship success community to connect with and get advice from sponsorship seekers just like you.

Position Yourself for Opportunities

‘Put yourself in a position to win.’

I’m sure this isn’t the first time you’ve seen or heard that phrase.

When you’re new or a beginner, the first step in positioning to win can be as simple and straightforward as working as hard as you can and/or investing as much as you can into what matters. As you get more advanced, this brings to mind the tougher decisions you might have to make in the garage or at the track – put on a new tire for time trials when the used one will do? – that will hone in your program and literally put you into a position on the race track to win.

Then, there’s the dimension that you know I love talking about: the mindset, and what happens off the track.

To me, positioning to win isn’t where you start out. You don’t expect to win your first race, just like you don’t expect to be CEO on your first day of a new job. You first need an opportunity to, for example, get on the track. Or submit a resume for an interview.

I believe ‘positioning to win’ in racing is the same. Wins start with opportunities.

This is just my long way of saying that, to win, you have to first position yourself for opportunities.

You can’t pass for the win if you aren’t near the front. You don’t have the opportunity. That’s not just on the track – it applies to the rest of your program, too, whether you’re a racer, promoter or business.

So, how do you do that?

The first step is setting your intention. The second step is committing to that intention and opening yourself up, or making yourself available, for that to actually happen. 

Let me give you a real-life example before we head to all of the other ways this can apply:

This morning, I’m on a plane to Dallas, Texas heading to Devil’s Bowl Speedway for the Lucas Oil ASCS Tour Winter Nationals where my husband – Carl Bowser – has a ride for the event. (The Chris Archer-owned 7m, teammate to Texas hot-shoe Kevin Ramey. Thanks, guys!)

That’s an opportunity. A huge one.

He’ll meet lots of new people, gain exposure to a new set of fans, race at a new race track that he’s always wanted to get to, work with a fellow driver he respects, and be broadcast on MavTv and RacinBoys.

But it didn’t come out of nowhere. He, and we, positioned for it.

Here are just a few of the ways we’ve done that:

  • Carl ventures out and races at new places and in front of new audiences. While some people are worried about how difficult it is to post the win count he racks up at places he’s been to before, we know that anyone with a seasoned eye on the professional side of racing will see what we need them to: his talent, his willingness to work hard and take risks, his ability to adapt and change on and off the track, our professionalism as a team, and so on. Our goal is to finish as high as we can, but we don’t expect our finishes to reflect his ability at the beginning. Being in a position to win means first being at that track and giving yourself the opportunity.
  • We build our relationships. From fans to media, vendors to team owners, we have put ourselves in a position to be recommended and thought of when opportunities arise. Although he’s surprisingly quiet, I know that Carl makes an impression with people he speaks to. And, as someone in the industry, I can say the same about other drivers and crew members who have made an impression on me, and whom I would gladly recommend to others for an opportunity. Whether you’re an introvert or an extrovert, attitude matters. I can’t emphasize that enough.
  • Carl has a brand, and a presence. People take notice of his beautifully-designed car at the race track – (thanks MSMDesigns.com!), they see him on Twitter and Facebook, they see fans wearing his apparel, they see his Turner’s Premium Iced Tea television commercial in our local market or his in-car videos on YouTube, and, like we talked about, they see him at more and more events. None of that is an accident.
  • Most importantly, over the last year Carl has transitioned himself out of a full-time job and is working towards making racing his career. That means he’s available when opportunities like this come up and doesn’t have to ask for time off. And I’ve done the same. 90% of my business is location-independent, which means that we can both go when he has an opportunity.

That last bullet in itself was a set of goals that we had to set intentions for. We opened ourselves up to opportunities that would make that happen by building an online business instead of committing to a location-based career, creating opportunities for him to build and maintain other race cars and offer shock dyno and scaling services by buying equipment and being open to helping others, and much more.

Even though Carl could have taken this opportunity a year ago, they likely wouldn’t have offered this because he wasn’t position this way. It’s like selling anything – you have to make it easy for your customer to buy – and making people wonder creates obstacles.

I’m not saying that you have to quit your job to become a hired driver, but it sure makes it easier for people to offer you that opportunity when you’ve already positioned yourself for it..

The same thing applies to other areas of your team and business.

For example:

  • It’s tough for companies to buy a sponsorship package for a car that doesn’t yet exist, or billboards at a track that hasn’t been built yet. Instead of saying: ‘if we had enough sponsorship, we could go race that event,’ you need to consider pitching ‘we are going to run this event, here are the marketing opportunities we have available.’ Everything starts out as a plan. But smart marketers buy specifics, not generalities.
  • Manufacturers likely won’t approach a part-time parts dealer that works out of his garage to become a territory-owner, even if that deal would mean you could operate full-time out of a storefront like they require. It becomes more likely if you have a plan and you approach them with it.
  • Sponsors and team owners won’t find you if a) don’t know about you or b) can’t find you. Having an active presence at events, on social media and with a website, for example, knocks down barriers to opportunities.
  • Most fans won’t ask to buy t-shirts if you don’t already have them on hand. They’re slightly more likely to buy them from your website if they’re designed and ready to order. They’re most likely to buy them when they can see them, pick them up and walk away with them.

My point isn’t that you can’t do any of these things without taking every leap. My point is that it’s infinitely more difficult to sell or attract what you don’t have yourself positioned for.

There’s a reason the phrase isn’t: “If they come, we will build it.”

And, although I have a million marketing arguments against the simplicity of ‘if we build it, they will come’, the phrase rings true for attracting opportunities.

That’s critical: because before you can win at anything, you first need the opportunity to be in the game.

xo.

Kristin

P.S. How am I positioning myself for opportunities? Glad you asked. First, by writing this. My clients know my ability to write because I, ahem, write. Consistently. And I put that out into the world. Second, by creating offerings. I offer coaching sessions, social media programs for tracks and series’, and proposal reviews. I’m continuing to step up my game by designing new offerings, including done-for-you products that I’m excited to be announcing in the next few weeks. If you want the full scoop, and an early-bird discount, subscribe below!

Facebook Posts That Work: Case Study

It’s one thing to talk about what you need to do in theory.

It’s another thing to show you how to do it.

Today, I’m doing just that.

If you’re interested in using social media as a tool to fuel your racing platform, this mini case study on Facebook Posts That Work is for you. I’m breaking down one of my recent client posts that did incredibly well in terms of reach, engagement and opportunity.

We’ll explore what went into the post, and how and why it worked so well.

The Results:

Before we get started, I want to share the numbers with you for our case study feature (Carl Bowser Racing):Carl Bowser Racing Williams Grove National Open Rookie of the Year Contender

  • Original Page Likes: 1,793
  • Additional Page Likes Over Average Daily: 75
  • Reach: 12,000+
  • Post Clicks: 1,800+
  • Likes, Shares and Comments: 285
  • Opportunities: Multiple

I think it’s important to share the numbers because if you’re consuming any sort of social media marketing information that’s not geared toward your niche, the numbers can be astronomical. Big brands like General Motors or Doritos are going to blow up the internet with hundreds of thousands of likes on their ‘viral’ posts. But that’s not realistic for niche industries like motorsports, so it’s less applicable, replicable or even inspirational.

So, this will hopefully give you a good idea of what an average sized motorsports property can get for a reasonably ‘viral’ post.

By the way, these numbers come from your Facebook Fan Page Insights. If you want to know more about how to find them and what you can do with them, here’s a helpful post for you: Proving Your Sponsorship Worth (with real, hard metrics!) and another on Matching Your Audience to Your Potential Sponsor’s Target Audience with Facebook Insights.

The Post, And the Story Behind It: 

Carl was up for the National Open Rookie of the Year Award at Williams Grove Speedway, but was unable to take his own equipment to race because of a crash the day before and a blown injector in the rig. With only two days lead time, we knew it would be almost impossible to call around and find him a ride for the race. And, although we see other teams asking publicly for help finding a ride, motor or sponsorship money, that communication style and messaging doesn’t fit Carl’s brand.

So, we sat down and come up with a plan: Carl had a very distinct shot at the $1,500 award, which was generously put up by the Beer Hill Gang to entice more teams to the race, but if he went, he wouldn’t be paying to tow our equipment across the state. We could, then, afford to pass that money along to the team that put him in the seat and the person that connected him with that team.

Once we had that plan established, the messaging became simple: if you referred Carl to a ride and he won the award, he’d split the prize money between the fan and the team.

How We Promoted It, and Why It Worked: 

I worked up a quick graphic using a photo from his first trip to Williams Grove the weekend before, where he did remarkably well for his first time on the track. The photo was eye catching because of the angle and the car design, and I used the free photo editing tool Canva to overlay a dark filter so that the white text would pop.

The text on the graphic was simple, which also made it share-worthy. The graphic is one of the biggest keys to a post gaining momentum. It has to be simple, eye-catching and beautiful – something that a person would want to have on their Facebook wall.

We also wrote a post that was straightforward, heartfelt and in Carl’s natural voice. It was relatable because of its honesty – we knew it was a long shot, but we knew we owed it to Carl to try – and because we recognized that someone else was trying to help the sport and we could do our part to pass it along.

We also tagged the race track and the Beer Hill Gang, which helped them to notice it and interact with it early on.

Ultimately, the post was extremely sharable for the following reasons:

  • It was real and credible, and true to Carl’s brand. It wasn’t far-fetched, we didn’t act like Carl was entitled to an opportunity, and it wasn’t the hundredth time we’d asked for support. It came from a place of humility, not ego. And that fit Carl for anyone who already knows him, and it fit the scenario for anyone who didn’t.
  • It was appreciative. If you’re asking for help, or for someone to take an action, you have to be clear that you appreciate their time.
  • It connected with the fans. We wanted to give a fan and a team a pile of money for helping Carl achieve a goal.
  • The graphic was optimized and the post was well-formatted, making it easy to read and easy to understand.
  • There was a clear call-to-action.

What to Take Away: 

Every week, I’m crafting social media updates and strategies for my clients. And this is one great example of what you can accomplish when you strategically put in the time and effort, both consistently over time and for bigger posts like this one.

With Facebook’s algorithm limiting how many fans see Fan Page posts, it’s difficult to get eyes on your content and you really can’t expect everything you post to have a remarkable response. In fact, most won’t. But being true to your messaging and staying consistently in front of your fans will set you up for success on posts like this when the scenario warrants it.

When you’re ready for a home-run social media post, here are some tips on increasing reach and making it really work:

  • Have a simple goal or outcome in mind.
  • Make sure your post text and image reflect that goal.
  • Use a simple call-to-action.
  • Make it easy and straightforward for fans to interact with it.
  • Make sure that the imaging and messaging is natural to your brand.

All in all, you really need to ask yourself why your fans should care and how you can show them that in the most simple terms possible.

There’s no simple formula for making content go viral, and you’ll likely need to work at it over time to really hit home on what your fans connect with. For Carl, putting some time and effort into a strategy really paid off, with multiple opportunities, exposure to new fans, engagement with sponsors and one local track (which also helped expose their brands to new fans – hats off to them for going the extra mile!), and a deeper connection with his audience.

Hopefully this will show you what’s possible with some strategy and a little bit extra work. Of course, if you’re tired of the guesswork and would rather have someone guide you through the process, you can always hit me up for a coaching session or a full-on social media program.

xo.
Kristin

P.S. If you’re a racer getting ready to embark on a sponsorship search this offseason – or whenever your reading this (hellooo, future!) – be sure to check out the new free private DirtyMouth Sponsorship Success Community, where we have lots of racers and racing professionals sharing their tips and tricks for finding, acquiring and activating sponsors. If you’re a race team or professional who wants to learn more from others – not just me! – on racing sponsorship, I encourage you to join the group and introduce yourself. I hope to see you there!

Going Beyond the Racing: Promoting You

There are times when I am optimistic. I have high hopes for what we can do for this sport and with this sport, as racers, promoters and fans. Some might say my hopes are too high, too optimistic.

Some might even call me naive.

And this weekend at the Dirt Classic, I had my eyes opened to how, in a way, those people would be right.

Kristin Swartzlander DIrtyMouth at the DIrt Classic

Captured on film at the Dirt Classic. Or whatever iPhones are made of.

See, when I’m writing, I often imagine that when I push ‘publish’ on a blog post, it disappears from my computer and flies out into the universe, never to return. And, while I truly hope that it helps someone in their quest to improve their team or track, I don’t imagine them reading it and thinking about where it came from.

I imagine that you like the words. You appreciate the words. You take the words and make great things with them. Like race cars. And race tracks. And racing businesses.

For me, promoting a blog post is all about putting my work in front of people and what that can do to help people. It’s not about putting my face in front of people.

On Saturday, I walked up to many people that I expected to introduce myself to, only to find that they were introducing themselves to me. Or, once I said my name, they talked to me at length about my writing. Or my clients.

It was mildly terrifying, in the best possible way. If that makes sense.

The thing is – I know the numbers. I know how many people subscribe to my email list, like my Facebook page or hop onto my website every day. I’m grateful for every single one of those eyeballs, and I hope to serve every brain that they’re connected to.

But I was somewhat naive to the extent that my name and face are attached to the consumption of this work. And, for my own good, I will probably continue to be naive to that fact.

Wouldn’t it be nice if you could order racing success off of a menu? Not just what size steak you want, but all of the other side dishes, too. My plate would probably look differently than others, and so would yours.

I would order: ‘building race teams and tracks’ with an equal helping of ‘promoting events’ and ‘activating marketing partners’. But please, hold the fame.

Not that I’m famous. Not by any means. But the reality is that for many of us, the ability to be a part of racing, and do it at a high level, is directly tied to our ability to promote ourselves.

Promotion = rides. Promotion = marketing partners. Promotion = fans.

Promotion = all of the things that we need to race.

Promotion, though, isn’t natural to all of us. And sometimes I forget that I’m no different – like you, my success is also tied directly to my willingness to put myself out there and have people know me. Not just my writing.

That’s why I won’t stop promoting. In fact, I’ll make an effort to do more. And do it better.

You can’t just strap into a race car and do what you love with no one watching. You can pretend the fans aren’t there while you’re racing, and I can pretend no one is reading this while I’m writing, but the reality is that, if we want to be successful, we have to have fans who know about our work.

And to know our work, often, is to know us. Thanks to everyone who reminded me of that this weekend. I truly am blessed.

Now, go tell your story. And I’ll do the same.

xo.
Kristin

More Than a Race: The Dirt Classic Through the DirtyMouth Lens

A unique format. Over 50 cars packed into the pits. Grandstands so full that I couldn’t find a seat. A monster winner’s check for $20,000 and one of the most beautiful trophies I’ve ever seen.

You would think it would be hard to top the first Dirt Classic Presented by Kasey Kahne.2015 Dirt Classic DirtyMouth Communications

But that’s why I’m proud that my company, DirtyMouth Communications, is a part of the Dirt Classic team once again this year for the second annual event: the long-term growth vision.

For us, it’s not just about ‘topping’ the first race. It’s not just about adjusting the format, upping the payout or finding teams that fans will be excited to watch duke it out.

It’s about continuing to make the Dirt Classic more than just a race.

To me, the Dirt Classic represents a new way of thinking. It could even be considered a movement, with the number of fantastic people that are hopping on board with our vision. And it’s gaining steam.

The vision – approaching a race from an entertainment and business standpoint – is what I bought into when the Dirt Classic team approached me last year about creating a marketing and promotion plan for the inaugural event. And that’s why I’m so excited about being a part of it again.

Through my work with DirtyMouth, I have challenged the racing industry to think outside the box. And not just on the track. Although Dirt Classic format is one of my favorite aspects of the event because of the level of excitement it produces all night long, it’s only a small part of what the promoting team has done to make the event different.

But it’s not just about doing things differently just for the sake of being different for the Dirt Classic, or for me. It’s about utilizing a proven concept – a big paying race in a sprint car hotbed – that’s almost guaranteed to be successful on its own, and then adding entertainment and business dimensions to that.

And that’s what I love about working with this team: they get it. And the fans, drivers and marketing partners

That’s why the first annual Dirt Classic Presented by Kasey Kahne was so well-received. And that’s what we’re anticipating going forward: continued growth, continued innovation and continued support for the community that we’re doing our best to give back to.

Win, win.

Xo.
Kristin

Closing the Gap Between Payouts and Rising Costs

This week, there’s been quite a lot of discussion about the costs of racing: the costs for fans, the costs for promoters and the costs for teams.

When I talk to any one of the many tracks that I work with on a weekly basis, most – not all, but most – will tell me that purses are too high. The math doesn’t work on raising, or sometimes even maintaining, payouts without raising ticket prices. And the sport can’t sustain that.

By that math, they’re right. Payouts are too high.

Ask any number of my racing clients, though, and the costs of racing, whether that’s being competitive or just being compliant, are going up. And payouts are not. In fact, many drivers are finding some envelopes lighter than years past when they get to the window at the end of the night. I know we have.

Like at the race track level, there aren’t many ways to cut costs for racers. Not safely, anyway.

By that math, they’re right, too. Payouts are too low.

So what does that say for our model if everyone is right: payouts are too high, payouts are too low and our fan base can’t sustain a rise in ticket prices?

Economics would say that supply is exceeding demand. Perhaps we have too many races, too many race tracks, and/or too many race cars for the number of fans in the stands to sustain them.

I don’t like that theory. And not just because I love racing. RACING MATH

In all of these conversations, I have yet to see anyone discuss what bridges the gap between costs and pay in the rest of the entertainment industry: the big ‘M’ word.

MARKETING.

The NFL doesn’t pay their players millions of dollars each year based on how many tickets the Detroit Lions sell at their stadiums. Marketing dollars pay for that. Marketing in the form of stadium advertising, broadcast rights, licensed apparel, and a million other practices. The same goes for the NHL, MLB, UFC and more.

Other forms of pro sports are connecting their fan base to the companies that want to reach them through marketing. It’s actually that simple.

Racing has a large, extremely dedicated fan base. We can model other pro sports to generate revenue that benefits teams, tracks and even fans in the form of content, access and atmosphere.

Some promoters and race teams are already doing this. They’re the successful ones that the rest of us are trying to catch. Sometimes literally.

And there are bonuses to marketing that go beyond just improving your bottom line. Do you think an on-site apparel pop-up shop or wi-fi/phone charging station would make your atmosphere better for fans? What about gourmet food offerings, kids’ games and activities, or broadcasts that allow your fans at home to see the action, too?

Marketing isn’t necessarily about selling more. When it’s done right – and right, by the way, makes it effective – marketing enhances an experience.

Think marketing is just for race tracks? Think again.

Yes, there is obviously the traditional sponsorship model – using your car as a billboard to give companies exposure to fans. But race teams can – must – get in on the marketing concept, too.

Race teams can work with marketing partners to provide VIP, behind-the-scenes experiences for customers, clients and employees. They can create exclusive content only available via paid channels or through marketing partners. They can incorporate their marketing partners into fan giveaways and merchandise purchases.

Race teams can bring brands to life through marketing, too, all while adding to the fan experience.

So, if it’s that simple – using marketing to pay race teams and tracks more without raising the prices on fans – why isn’t it happening?

Because it’s hard.

We have to do the work ourselves. And it’s not easy.

But the easy math is what got us to a major gap in the industry. And if you want to be successful, as a car owner or track promoter, you have to figure out how to close that gap.

I suggest marketing.

xo.
Kristin

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